Frequently Asked Questions
Frequently Asked Questions (FAQs)
Find quick answers to your questions below…
How quickly is my online order shipped, and how fast will I get it?
Your order is always shipped within 24 hours, Monday through Friday. If you order before 2:30 p.m. EST, it will be shipped the same day. We typically ship via Priority Mail. Expedited shipping options are available during checkout.
How do you ensure the safety of your ingredients?
Every single batch of every ingredient is tested by our manufacturer. They are tested for purity and potency, and every batch comes with its own Certificate of Analysis. The facilities where our products are encapsulated and packaged are ISO:9001 and cGMP certified.
Where can I find your products?
BetaExpress products are available in many retail outlets throughout the US. If your local health food store doesn’t carry our products, we would be happy to see if they would be interested in becoming a distributor. You can also order from our website and many others.
Can children take Beta glucan?
Absolutely. In fact, anyone that wants to support a healthy immune response would benefit from taking our Beta 13D Glucan. Many of our customers give their pets Beta glucan on a daily basis as well.
What is the difference between Glucan 300® and BetaExpress Beta 1,3-D glucan?
Beta glucan 300® is the designation for the active ingredient in our formula. BetaExpress Beta 1,3-D Glucan is the product name. At this time, only a few other companies use BetaExpress’s Glucan 300®, which has been demonstrated repeatedly to be the most potent and efficacious Beta 1,3D glucan available on the market today.
I don't see my question here. How can I best reach you?
Your phone call or e-mail is always welcome. You can reach us by phone Monday through Friday, EST, at 1-877-202-9938 (outside the U.S., call 607-785-5391). Feel free to e-mail us at info@betaexpress.com.